Accessibility statement for my.jisc.ac.uk

This website is run by Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without problems
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility of this website

This site is currently rated 90-100 for accessibility in Google’s testing tool Lighthouse.

However we know some elements of this website still aren’t fully accessible – we’re working to fix these.

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us:

  • email - help@jisc.ac.uk
  • call - 0300 3002212
  • Or speak to your account manager

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, use the ‘spotted an issue?’ button at the foot of every page, or contact web@jisc.ac.uk.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1. We will add details of issues soon.

How we tested this website

An in-depth accessibility audit conducted was completed in May 2018. Since then the website is tested every two weeks by an external testing agency.

We test our main websites - jisc.ac.uk and my.jisc.ac.uk.

Other service sites conduct their own testing and will have their own accessibility statements.

What we’re doing to improve accessibility

Whenever new features are released they must meet WCAG 2.1 AA. We’re also committed to working on the issues above.

This statement was prepared on 6 February 2020.

Content modified from the GOV.UK accessbility statement - used through the Open Government Licence v3.0.